新冠病毒感染疫情影响下旅游企业韧性:进阶机理与复苏路径
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F590

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福建省社会科学基金重点项目(FJ2022A006)。


Tourism enterprise resilience under the influence of COVID-19: Advanced mechanism and realization path
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    摘要:

    新冠病毒感染疫情的全球性暴发对敏感性和脆弱性的旅游业产生剧烈冲击,如何在疫情下整合资源、化解危机,实现企业韧性的持续演化升级成为旅游业响应并适应外部环境冲击的关键要素。以资源编排理论为解释框架,刻画和揭示我国旅游企业韧性进阶机理,并提出旅游企业韧性的复苏路径。研究发现:疫情影响下,旅游企业通过“动态环境唤醒资源整合→资源整合触发动态能力→动态能力指导资源行动→资源行动实现韧性优势”的动态循环过程依次实现了韧性的激活、恢复与突破。每一阶段的资源整合既是本阶段资源行动的基础,又受上一阶段的资源行动的反哺,如此循环演化,在与动态环境的交互过程中构成了企业韧性的进阶路径,使得旅游企业实现了疫情中恢复反弹,并借助疫情压力完成转型与升级。基于旅游企业韧性进阶机理,从政府、行业、市场、企业和员工5个维度提出旅游企业韧性的复苏路径。

    Abstract:

    The global outbreak of COVID-19 has had a dramatic impact on the sensitive and fragile tourism industry. How to integrate resources, resolve the crisis and achieve a sustainable evolutionary upgrading of enterprise resilience under COVID-19 has become a key element for the tourism industry to respond and adapt to external environmental shocks. This study uses resource orchestration theory as an explanatory framework to delineate and reveal the mechanisms of resilience progression for tourism enterprises in China, and proposes a pathway to achieve resilience progression for tourism enterprises. The study finds that under the impact of COVID-19, tourism enterprises achieve resilience activation, recovery and breakthrough through the dynamic cycle of “dynamic environment awakens resource portfolio → resource portfolio triggers dynamic capabilities → dynamic capabilities guide resource actions → resource actions achieve resilience advantage”. The resource portfolio in each stage is both the basis of resource actions in the current stage and fed by resource actions in the previous stage. This cycle of evolution constitutes the progression path of enterprise resilience in the process of interaction with the dynamic environment, which enables tourism enterprises to recover and rebound from COVID-19 and complete transformation and upgrading with the pressure of COVID-19. Based on the mechanism of the resilience progression of tourism enterprises, this study proposes a pathway for achieving resilience in tourism enterprises from five dimensions: government, industry, market, enterprise and individual.

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邹永广,吴沛,李媛,张建铭.新冠病毒感染疫情影响下旅游企业韧性:进阶机理与复苏路径[J].中国软科学,2023,(2):125-135

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  • 在线发布日期: 2026-08-24
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