企业数字化转型对服务化价值共创绩效的影响研究:基于合作网络视角
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F425

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国家自然科学基金资助青年项目(72004044);国家社会科学基金重大项目(22&ZD094)。


Impact of digital transformation on the performance of servitization value co-creation: From the perspective of cooperative network
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    摘要:

    数字技术正在深刻影响制造业服务化价值共创和合作网络的动态调整。基于中国制造业A股上市公司2013—2022年的数据,将组织内外部合作网络纳入数字化转型的分析框架,实证检验数字化转型对服务化价值共创绩效的影响及作用机制,并进一步探究企业规模异质性与门槛效应。结果表明,数字化转型对服务化价值共创绩效存在“倒U”型影响,组织内部合作网络动态性会显著增强二者的“倒U”型关系;组织间合作网络中心度与结构洞在数字化转型与服务化价值共创绩效之间发挥“倒U”型中介作用。进一步研究发现,数字化转型对服务化价值共创绩效的影响效果因企业规模而异,且存在极化现象和门槛效应。

    Abstract:

    Digital technology is profoundly affecting the dynamic adjustment of the value co-creation and cooperation network of manufacturing servitization. Based on the data of A-share listed companies in China’s manufacturing industry from 2013 to 2022, this paper incorporates the internal and external cooperation network of the organization into the analysis framework of digital transformation, empirically tests the impact and mechanism of digital transformation on the performance of servitization value co-creation, and further explores the heterogeneity and threshold effect of enterprise scale. The results show that digital transformation has an inverted U-shaped impact on the performance of servitization value co-creation, and the dynamic nature of the internal cooperation network of the organization will significantly enhance the inverted U-shaped relationship between the two. Inter-organizational cooperation network centrality and structural holes play an inverted U-shaped mediating role between digital transformation and servitization value co-creation performance. Further research finds that the impact of digital transformation on the performance of servitization value co-creation varies with the size of enterprises, and there are polarization and threshold effects. The research conclusions expand and enrich the research situation and theoretical connotation of value co-creation, and provide useful guidance for enterprises’ service transformation in the digital economy era.

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王莉静,徐梦杰,徐莹莹,王微微.企业数字化转型对服务化价值共创绩效的影响研究:基于合作网络视角[J].中国软科学,2024,(6):165-176

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  • 在线发布日期: 2026-06-30
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